Just a great experience as always. Friendly staff and efficient timely service. On this visit I walked around the lot while my vehicle was in service. I met the lot manager who was super friendly and he gave me a tour of one of the 2019 Silverado's. Such an inspiration and asset to the Van Bortel organization. Keep up the fantastic work.
I’m assuming this is for state inspection of my 2011 expedition ( I was there 3or4 times this month). Passed inspection fine but upon leaving the lot my left turn sig. was not working and my brakes were making a severe rubbing noise, I had no problems before the inspection. When I returned they said I needed a bulb and rear brake job HOW DID THAT HAPPEN !!!!! I’m convinced something happened during the inspection but was charged $420.00 minus a $ 100.00 credit I had for a warentee. They also said my wheel lock broke ( a steel wheel lock???) and just replaced it with a regular nut, I have to call about my other wheels I just realized this. I think all this was the fault of who ever worked on my auto at that time and should not have been charged at all!!! Ordinarily I am very pleased with Van Bortal and never had a complaint before, I have 4 autos I have been taking there.
I brought my Chevy Malibu in for an oil change and tire rotation. When I arrived at the dealership, both the technical writer and mechanic were waiting for me. They were very pleasant and efficient. It took approximately an hour to have my car serviced and the conclusion the tech writer reviewed all of the checks they made on my vehicle and I was ready to go. VanBortle's is a fantastic place to do business.
The biggest reason I bought from you is Doug Young the salesman. I called asked about a truck and he took 5 different calls from me and was a pleasure to deal with. He also meet me on his day off. Great salesman
It was time for the State inspection for our 2015 Equinox. I called for an appointment a few days earlier, and was able to get a time and day that worked for me. My wait for the inspection to be completed was not very long.