Service department is top notch!! Extremely knowledgeable and friendly staff. Hass gave me a tour of the underside of my Corvette while he was changing the oil. I was totally impressed with the design of the car, both atop and bottom! Most service departments do not let you near your car when they are working on it!
Comfortable place to sit while waiting, personnel very friendly, they stop to chat and ask how you are doing and if there is anything that they can get for you while you are waiting, beverages available. Oil change, tire rotation and NY state inspection done very quickly, seems like I had just gotten there when they told me my car was done. Great service and friendly people. My very first car was a 1964 Chevy Corvair that I purchased from Howard Van Bortel who ran the Chevy dealership in Palmyra NY and was the father of Kitty Van Bortel.
The purchase of my new Impala was a most pleasant experience, starting when the gracious receptionist greeted us, through the long decision making process, and extending through the final paperwork. The sales person, Chuck Farace, was very accommodating, knowledgeable, and did not resort to any high pressure sales tactics. That is perhaps the most important quality I look for - not being "fast talked" or pressured into an unsatisfactory "deal". I give your dealership an A Plus, and would definitely recommend it to my friends and family. Oh, and by the way, the reason we drove almost 2 hours from our home to your location was because our neighbor had recently purchased a Corvette from you, and highly recommended the sales and service force.