It was a pleasant relaxed time no pressure. My pleasure to have leased a vehicle from Van Bortle. Had a little glitch and Dave Corsor (sp) took care of it nicely. He is a credit to your team Kitty hang on to him. My first Bow Tie and I am loving it.
Van Bortel Chevrolet has always done a great job. They price match tire's, which i was having replaced on my '16 Camaro. Paul found me a better deal than what i had and matched that price. Saved me a lot more money!!
I brought my car in at 8am, I had asked if my car could be done by noon, noon rolled around, no call. I ended up calling around 12:30 to find my car had been finished. I thought it was kind of weird for Van Bortel to tell me they would call me by noon, never did, and I took it upon myself to inquire. Other than that, very thorough and easy process at the Service Center
Van Bortel Chevrolet treated me like a valuable customer and made me feel like I was a partner in everything associated with the trade-in of my 2014 Silverado and the purchase of my new 2017 Silverado. No reason to look to any other dealership for my Chevy needs.
My truck was taken in as soon as I arrived at the dealership, and the work was completed in very short time. I was also given a complete report on my truck. The waiting area is very comfortable, and the free snacks and drinks are good also.
The part which was replaced in my truck was ordered in May and was finally installed last week. This took way too long. The part that I was not satisfied with was that I called several times and service did always get back to me when they said they would. Communication is the key and it didn't always occur as I would have expected. But in general I am satisfied with the service dept. They complete their job, once in the shop, in a timely fashion which I appreciate.