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  • Dealership Contacts (315) 538-9249
    • President/Owner
      Kitty Van Bortel
      President/Owner

      When you meet Kitty Van Bortel-as so many customers of her three dealerships do every day-you know that she's the powerhouse behind the enormous, consistent success of Van Bortel Subaru, Van Bortel Ford and Van Bortel Chevrolet. With an investment of only $500, Kitty founded her first used car dealership in her front yard in 1985, lining up the cars in front of her small house in Victor, NY. Kitty now owns one of the top selling Subaru dealerships in the nation, as well as one of the most successful Ford dealerships in a multi-state area. Her automotive group is now one of the fastest growing, privately held companies in the greater Rochester, NY area. Kitty has always approached car sales with a unique philosophy: She instinctively becomes the kind-hearted dealer. "I trust people, and I always have," she said in a recent keynote speech to the Greater Rochester Chapter of the National Association of Woman Business Owners. "And when you trust people, people will trust you. That's why we give our customers a fair price, and all the information they need to make a sound decision, and then we allow them to take the time to make that decision. No tricks, no games." Customers of Van Bortel Subaru, Van Bortel Ford and Van Bortel Chevrolet are offered a no-dicker price for each car, with full disclosure of the vehicle's base price, the cost of the options chosen by the customer, the manufacturer's suggested retail price, and the price offered by Van Bortel-including a clear statement of the dealership's profit on the sale. By removing the negotiation process from the purchase, Kitty Van Bortel takes the fear out of buying the car: The customer knows without a doubt that he or she has paid a fair price for the vehicle.

    • Assistant to the President
      Ruth Perrin
      Assistant to the President

      "I work for Kitty because she is the one of the most kind, honest and fair people I have ever met." As Kitty's assistant, Ruth is the go-to person when you need to get in touch with Kitty or check her schedule. Ruth spent six years as a Sales Consultant and Manager in the communications industry before turning to the automobile industry. Her automobile industry experience includes time as a salesperson, finance manager and sales manager before taking on the role of Assistant to the President. Customer service is Kitty's number one priority, so that's Ruth's first priority as well-and she means it when she says, "Don't hesitate to call me when you need help!" When she's not serving Van Bortel customers (since 1996), Ruth enjoys snowmobiling with the family, cross-country skiing, biking, walking the family Golden Retriever and reading.

    • Corvette Department Manager
      Phone : 585-222-0141
      Nate Chandler
      Corvette Department Manager
      Phone : 585-222-0141

      My deep passion for the Chevrolet Corvette led me to team up with (Kitty) Van Bortel Chevrolet to help develop and lead a Corvette department. Her father, Howard, once had the worlds largest Corvette dealer in Palmyra, NY. Now that Van Bortel is back in the Chevrolet business, it's only natural for Corvettes to be a part of it. I couldn't be more excited to help. I obtained an Automotive Technology degree through the GM ASEP program at Monroe Community College. Shortly after, I secured a position working side by side with Bill Turner of Turner Corvettes in Victor, NY. In my free time I enjoy spending time with my daughter, Aria. On Summer nights you may find me and my 72 Corvette at a local cruise-in. I also enjoy auto-racing, golf and desserts!

    • Corvette Department/Multimedia Marketing Specialist
      Phone : 585-222-0143
      Matt Fagenbaum
      Corvette Department/Multimedia Marketing Specialist
      Phone : 585-222-0143

      Matt has been an avid motorsports fan for over 10 years. He is a RIT graduate, where he received his bachelors degree in Marketing. He joined Van Bortel in May 2013 to help Nate grow the Corvette department. Matt handles Corvette sales, marketing, maintaining/updating the website, and organizing events. Matt is a Corvette owner as well and has a 2008 Jetstream blue Coupe.

    • Helen Johnson Photo
      Helen Johnson
      Office Manager
    • Lauren Shiro Photo
      Lauren Shiro
      Receptionist/Cashier
    • Jessica Allen Photo
      Jessica Allen
      Receptionist/Cashier
  • Sales (315) 538-9249
    • New Car Sales Manager
      Marc Bonadonna
      New Car Sales Manager

      "The philosophy that Kitty practices is something I've always believed to be the best way of conducting a professional business that puts the customer in the forefront. I couldn't work anywhere else!" Mark joined the Van Bortel sales team in January 2013 as the New Car Sales Manager with 30 years of automotive experience, most recently 26 years at a Buick-GMC dealership as a General Sales Manager.

    • Chris Maimone Photo
      Chris Maimone
      Used Car Manager
    • Used Car Manager
      Rick McLouth
      Used Car Manager

      37 years experience.

    • Sales Consultant - GM Certified and GM Mark of Excellence Sales Award
      Dave Cosner
      Sales Consultant - GM Certified and GM Mark of Excellence Sales Award

      "I had worked in sales for the McLouth family for 17 years. When I heard that Kitty had purchased the dealership I was very happy because her approach to doing business fits perfectly with my personality. Totally customer oriented!" Dave quickly joined the Van Bortel sales team as one of our first hires. He spends his free time with his son and daughter at their soccer and lacrosse games and enjoys being a proud parent of two great kids. Going to work out at the gym and enjoying the sunshine are two other favorites for Dave.

    • Sales Consultant-GM Certified and GM Mark of Excellence Sales Award
      Joseph Vinci
      Sales Consultant-GM Certified and GM Mark of Excellence Sales Award

      I chose to work for Kitty because I wanted to be part of a team that has the highest level of professionalism in the business. Prior to working at Van Bortel, I was the recent owner/managing partner of a auto service/sales facility for 6 years. Prior to that I was a management worker for a Anheuser-Busch Distributor for 15 years. My wife, Lisa, and I have a daughter, Nicole. I am an avid outdoorsman and motorcyclist. I enjoy building motorcycle racing engines in my spare time.

    • Matt Farnes Photo
      Matt Farnes
      Sales Consultant-GM Certified and GM Mark of Excellence Sales Award
    • Chuck Farace Photo
      Chuck Farace
      Sales Consultant-GM Certified and GM Mark of Excellence Sales Award
  • Service (315) 538-9248
    • Service Manager, GM Service Manager certified
      Lou Muto
      Service Manager, GM Service Manager certified

      "I chose to work for Van Bortel Chevrolet and Kitty because of their great customer service reputation. I've always loved cars. When I was a kid I used to race cars and then built my career around them." Lou was part of the start up team when Kitty purchased McLouth Chevrolet in January 2013, bringing with him over years of service and management experience from Dorschel and Lou Holtz Buick. He is married with a daughter, Eran and two sons, Brian and Kevin. Lou's hobbies include woodworking and photography.

    • Assistant Service Manager, GM Service Advisor & Manager certified
      Michael Hryhorenko
      Assistant Service Manager, GM Service Advisor & Manager certified

      "I was eager to work at Van Bortel after a co-worker from my prior employer left to work at the Subaru dealership. He told me how unconventional and customer friendly Van Bortel was. I have always believed in Kitty's high volume, low profit sales philosophy and her quest for complete customer satisfaction. I have truly enjoyed working at her Ford dealership for 9 ˝ years." Michael graduated from Aquinas in 1995 and started working at a dealership right after graduation. He moved up the ladder starting from lot attendant to service advisor learning dealership operations including sales, finance, parts and service while attending college studying music and performing arts. Post-college, Michael jumped at the opportunity to work at Van Bortel Ford when he decided to make the auto business his long term career choice. He joined the Chevrolet service team in February 2013. Michael lives in Victor with his domestic partner, Marc and their dog Bentley. He loves to maintain and show his classic cars.

    • Paul Callaghan Photo
      Paul Callaghan
      Corvette/Chevrolet Service Advisor
    • Technician, Associates degree in Automotive
      David Osgood
      Technician, Associates degree in Automotive

      ?I chose to work for Van Bortel?s because of how much success Kitty?s Ford and Subaru stores have had.? Dave started out in 2007 as a tire changer and worked his way up to oil changes and regular service work. He joined Van Bortel Chevrolet in March 2013 with 4 years of GM service experience. Dave likes to spend time with friends, being outdoors, hiking, cycling and relaxing.

    • Technician, ASE GM Master Certified
      Steve Ellsworth
      Technician, ASE GM Master Certified

      I chose to work at Van Bortel Chevrolet because of their good reputation for putting customers first. After working at Bob Hastings Buick GMC for 13 years, Steve joined the Van Bortel service team in April of 2013. He and his fiancé have two dogs and enjoy camping and boating.

    • Corvette Technician
      John Rutkowski
      Corvette Technician

      John is a highly trained GM technician with over 25 years of experience! His knowledge about the mechanics of Corvettes and his attention to detail is what makes him the perfect fit as our dedicated Corvette technician. Every Corvette he touches is treated as if it was his own. His focus and commitment to providing the best customer service for every customer makes him stand out above any other Corvette tech.

    • Aaron Roberts Photo
      Aaron Roberts
      Corvette Technician
    • Jerry Mostek Photo
      Jerry Mostek
      Service Manager
  • Parts (315) 538-9249
    • Ronnie Ewin Photo
      Ronnie Ewin
      Parts Manager
  • Finance (315) 538-9249

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