Van Bortel Chevy Showcasing Our Satisfied New York Corvette Customers
"From our salesman Matt to Joe who prepped our car it was a wonderful experience! No pressure but very attentive to all our questions. You have outstanding employees and It was an unusual and refreshing experience for us at a car dealership. We have recommended your dealership after our purchase. Keep up the great work!!!"
"Excellent people at Van Bortel, I couldn't have asked for more. Matt was great, helped all the way thru the process. Had some minor service done and the people were awesome. They were all very pleased that I was there, asked if they could do anything else. Master tech. couldn't be more helpful, answered all of my questions. Thanks!"
"I recently purchased a 2016 Z06 Corvette from this dealership and I was impressed with the whole experience. Matt Fagenbaum was the salesperson that worked with me, he is extremely knowledgeable of the vehicles he sells, conducts himself in a very professional manner and makes the buying process an enjoyable experience. The new vehicle pricing and the allowance given for my trade in vehicle is what made me proceed with the purchase. We agreed on price around 10 a.m. and I drove my new toy off the lot at 3:45 p.m.. Matt was a pleasure to deal with and I will recommend this dealership to anyone looking to buy a new or used Corvette."
"I am an anal Senior citizen, who had owning a Vette as an item on my bucket list. My search centered upon your well oiled dealerships at both Macedon and Victor. Following a few weeks of research, test drives, and soul-searching, I finally secured my initial purchase from Matt Fagenbaum at Macedon.
I thoroughly enjoyed my experiences while working with Matt in this pursuit of a Corvette. I found Matt to excel in knowledge, patience, and professionalism. His demeanor was always pleasant, customer-friendly, and focused upon my questions/needs/wishes. Matt is a tribute to your business and dealerships. I look forward to continue working with Matt in my future endeavors."
"Very pleasant sales person Jon Farmen. I bought the car over the phone. There was no pressure. When I picked up the car every thing was as I was told by Jon. I love the car."
"Even with major construction going on, we received prompt, courteous service from John Rutkowski. He showed us a few minor areas that needed attention and then proceeded to complete the work in a timely manner. His attention to detail saved us more serious problems in the near future. He did a great job!"
My experience at Van Bortel Chevrolet is always a stellar experience! I'm treated like a VIP whenever I visit Kitty, Nate, John, and the rest of the staff! Most know my name too! The quality of service and repair is always excellent! And Kitty, she always makes sure that you are being waited on! Outstanding! One could not find a better dealership!
"I purchased a 2013 Grand Sport Night Race Blue Coupe. I could not be more pleased with the entire transaction. Nate Chandler and Kitty's staff strives for excellence!"
"I bought a 2016 Corvette and I'm very pleased with how thing went, Matt did great job ! I'll be back to buy the next one."
"Nate is a pleasure to do business. Also John takes great care of my car. He always makes it a point to talk to me about the work he has done to my car. I feel very fortunate to have Van Bortel as my go to for service."
"I met John for the first time and he seems to know what he is talking about when it comes to Corvettes and servicing them. Also, i appreciate being able to look under the vehicle when the service is taking place."
"This was a follow-up visit. Initial visit was to correct a shifter problem on my 2014 Vette, which John quickly fixed. I pointed out a flaw on the 3LT door panel, and a new one was ordered. This visit was to get that installed, and also to have John do a 4 wheel alignment which he had recommended previously. I like that I get to deal directly with the tech. doing the work. John explains things well, and wants to be sure I am completely satisfied before he moves on to his next job. This includes a ride along test drive to test out his work. This is the kind of service that I'm willing to drive the 40 miles to get."
"I drove from Rush NY to Macedon NY to the new Corvette store. The salesmen at that location Jon and Matt were great in allowing me to touch, sit in and test drive any car that was in the inventory. I was very happy with the trade-in value for the car I was trading and appreciate the help of Kitty to make the deal happen and fall within my price range. Jon and Matt were knowledgeable, patient, friendly and courteous! A very enjoyable experience! I would definitely recommend any Van Bortel dealership. Thank you again Van Bortel!"
"I recently purchased a 2006 Corvette convertible from Matt at Van Bortel. Matt was great every step of the way, he let me take the car out multiple times before making that important decision. It was a great and enjoyable experience working with Matt and I would recommend him and Van Bortel to anyone looking for a Corvette!"
"I've dreamed of owning a Corvette my whole life. When I walked into your showroom, I knew it was time! Jon Farmen was a pleasure to work with. From the very beginning, he was friendly, honest, accommodating, and professional. I also had the opportunity to meet Matt and Nate, both of whom were every bit as pleasant and helpful. I especially loved the indoor Corvette showroom and the team you have assembled to sell and service these beautiful cars! Even though I live 75 miles away, I plan to visit Van Bortel for all of my Corvette needs. Everyone who has seen my Corvette has loved it and I have recommended your dealership to family, friends and co-workers. Thanks to your team for a truly wonderful car buying experience!"
"I came to buy a new corvette and love the car and the salesperson Matt was very informative."
"I recently purchased a 2011 Corvette Grand Sport Convertible. I was very pleased with the no pressure attitude of the sales staff. Jon and Matt were very helpful with the whole process answering any questions I might have. I happened to go to Van Bortel on a Sunday to see where they were located and found that they were closed. Jon happened to drive up at that time to drop off a Corvette and opened the dealership for me and my girlfriend so we can look around and answered our questions. So far I am very pleased with the whole process but need to see how the service is going forward. I expect it to be just as good."
2011 Grand Sport
"Jon was very helpful all paperwork was ready and h the car was ready all cleaned and gassed up.He did an excellent job one of the main reason for choosing Van Bortel Chevrolet is the excellent sales and service I received from leasing 2 vehicles from your ford dealership in Rochester your salesman Paul Bowers is tops he should be commended for the job."
"Just like to say thanks to Matt and the rest of the staff at your dealership for making the purchase of the 2004 Corvette easy for me. Everyone I met was friendly and helpful.What makes your business stand above the rest is the fact that I felt no pressure to make a decision.I enjoyed a nice,long test drive and the car checked out perfect! Thanks to all."
"Nate does a great job in scheduling options and making sure expectations are met once scheduled. My Corvette was in and out without issue. John does a wonderful job on maintaining my car, is very particular and treats my car and me like it was the only car and I was the only customer. Great communication and attention to details. Thanks guys and thanks Van Bortel."
"I recently moved back to upstate New York from Las Vegas. 3 people stand out: Matt Nate and Jon. These three gentleman helped me get my Corvette from west to east. they went above and beyond make sure that they were there when my Corvette arrived. Once it got here they took the car in the shop, and went through the 27 Pt. Check up, 4 wheel alignment, and oil change. thus far the service has been so good that I drove my other car 20 miles out of the way just get the oil changed. in summary, Van Bortel has definitely earned my business."
"SOMETIMES CAR SALESMEN HAVE BAD REPS.,WELL LET ME TELL YOU MATT FAGENBAUM GIVES CAR SALESMEN A GREAT NAME.HE IS NOT HIGH PRESSURE AND MORE IMPORTANTLY EXTREMELY HONEST AND HELPFUL FROM THE SALE TO THE CLOSE. IT WAS A PLEASURE TO DO BUSINESS WITH YOU. HE HAS BEEN EXTREMELY HELPFUL WITH ALL MY CONCERNS AFTER THE SALE."
2000 Corvette Coupe
"Your personnel go out of their way to please your customers. I did not expect that you would wash my car after service, but you did and i appreciate it for as you know, i recently had back surgery which limits my ability to things of that sort. John always tells the customer of problems and will not try to sell parts or service that the vehicle does not need. your team is the best."
"To say the least a great buying experience. Nate and Matt extremely knowledgeable about Corvettes. All that I have talked to have raved about your customer service. Bonnie and I are sure that this is the start of a great relationship. Thanks to all for the help!"
2008 Corvette Coupe
"I brought my Corvette in for an oil change and inspection. Because I am about to take it on a trip, I asked John to look things over to make sure it was in good shape. While most everything was fine, there was a tie rod end that was questionable. Because I was welcome to watch John work, he was able to show me the part right on the car. He was right, it needed to be replaced. He had one in stock and was able to do the job right then, which saved me a trip back on a different day. The job was done neatly, in no time flat and then he did a wheel alignment. He asked me what kind of driving I intended to do and then dialed in the perfect setup to meet my needs. We tested the car together and it handled really nicely! The whole experience was quick, professional and, yeah, fun. It was nice to meet John. He's a terrific addition to Van Bortel's great Corvette team."
"Matt Fagenbaum, Corvette specialist, at dealership was extremely helpful and easy to deal with. Seamless purchase and trade in."
2015 Corvette Coupe
"Nate was great,price was great,John in service was great,can't do better than that!!!!"
"I have never dealt with a more knowledgeable,honest, Sales Representative than Nate Chandler. He was patient,he took time to understand my needs and when he said he would research a question and get back to you that is something you could count on. I could go on and on but let me simplify my buying experience. I live 5 minutes away from Bob Johnson Chevrolet and 35 minutes away from Van Bortel Chevrolet. Bob Johnson offered the same price and had more Corvette allocations. But they do not have Nate Chandler."
"For some one buying a Corvette new or used, this is the dealership that must be on your A list. Remember your homework prior and during your corvette buying experience is your responsibility. I got a great deal, offered options and have a Corvette I can be proud and excited about for a long time and a warranty plan to feel secure in my budget and maintaining the condition of my ride. Matt, Nate and John all worked hard to get me the Corvette and terms that met my high expectations."
2012 Grand Sport
"My whole experience with the staff at Van Bortel Chevrolet has been nothing short of spectacular. Everyone has been very helpful from front to back. Once again thank you for the service you provide!"
2011 Grand Sport
We were also lucky to work with Matt Fagenbaum. Matt was our go to person for all the paperwork involved in purchasing the new vehicle. He couldn’t be nicer. He kept us informed every step of the way, doing all the paperwork needed to complete the purchase. He was always ready to go a step further to make things go as smoothly as possible. He too, was very kind and caring. We were not surprised to learn he was Nate’s brother!
Imagine the excitement of having our Stingray delivered in Kitty’s Corvette Enclosed Trailer. We are thrilled with our new Stingray! Van Bortel Chevrolet made car buying an enjoyable experience for us. Why go anywhere else???
-Roger & Judy Covington
East Rochester, NY
This dealer is a top notch customer service oriented dealer. My on-line buying experience with them was the easiest car purchase I have ever experienced. Corvette Specialist, Nate Chandler, is knowledgeable and as pleasant as you could ask. A follow up call from owner Kitty Van Bortel was a super personal touch. Bought the car sight unseen and saw it for the first time when they unloaded it from their custom trailer at my front door. Matt Fagenbaum delivered the car and handled the paperwork like a pro. My only regret is that I live so far away and cannot maintain a continuing service and parts relationship with them for this car. If you are going to buy a Corvette on line I would highly recommend you shop here first. Top quality people all the way around.
-Larry B. Calabash, NC
"We purchased a new 2013 Grand Sport Corvette. Nate was very informative and understanding of needs and went out of his way to make sure that we were comfortable in our purchase. As we bought this in the winter, we really appreciated the free delivery of the car in your covered trailer. The experience was very good."
-Donald O. Rochester, NY
Rochester Corvette Club Vice President Jim Hill is the proud new owner of this 2013 Corvette Grand Sport with the 60th Anniversary package!
"This car was bought out of state, but it was Van Bortel that made it all happen. Thank you Kitty and Brian!"
- Jim H, Rochester, NY
-Eric T, Liverpool,NY
-Bob C. Penn Yan, NY
Adam always wanted to own a Corvette. So he traded in his 2010 Transformers Edition Camaro SS for this 2008 Corvette Coupe with only 9100 miles on it. "Just picked up my first Corvette today from these guys and it was an unbelievable experience. Very professional and they treated me as if we have been friends for 20 years, THANKS VAN BORTEL!!!!!!"- Adam
I heard about Nate from other members of the Rochester Corvette Club. Those who know him praise his Corvette Knowledge and experience. I am very apprehensive about who works on my "baby" especially at a dealership. With all that in mind, Nate being a Corvette owner himself made me feel at ease and understood my concerns and explained he would be doing the work exactly as requested and he kept me informed during the service process.
Nate earned my respect with his down to earth demeanor, Corvette knowledge, and his direct connection to the customer. It is safe to say that not only did he take care of my Corvette, but in doing so also cured me of my dealership fears and that's saying something! With Nate I gave him the benefit of the doubt but Nate leaves no doubt.
Paula saw our 1992 Corvette online and had it shipped to her home in Iowa as a surprise for her husband.
"Much to my surprise the Vette arrived Sunday evening in perfect condition and my husband was in shock when he saw the trailer outside of our house. Thank you for a smooth and EASY transaction! You made this a very good internet experience for me. Thank you again, we love the car!" - Paula B.